WCS is dedicated to providing the highest possible level of customer service. Our mission is to understand every customer's expectations and to exceed them. We act as your representative, your advocate, and shield you from the typical headaches you have been subjected to from your current service provider.
Once your service is in our hands, we take total ownership of all processes. We provide a single point of contact for access to “live” customer care professionals for all services: installations, billing, inquiries, and resolution testing.
Technical Support for troubleshooting outage situations is available 24 hours/7 days per week/365 days per year. It is our goal that each customer's service encounter with WCS is a positive experience.
WCS Customer Service: 888-940-5600 or email us at customerservice@wcs.com
Digizip Customer Service: 866-375-8324 or email us at custcare@wcs.com