Wholesale Carrier Services, Inc. (WCS) is now part of BCM One.

Network services you relied on via the WCS brand are now integrated under the BCM One brand and product line-up.

Customer Support

If you are a former WCS customer and need support please use the following contact information to reach us:


Phone: 888.543.2000 Option 1
Email: troubleticket@bcmone.com

Please include:

  • Your Account Number
  • A description of the problem
  • Your phone number


Phone: 888.543.2000 Option 2
Email: customercare@bcmone.com

BCM One is here for you.

Visit the BCM One website

Frequently Asked Questions

No, your billing will not change at this time. Please continue to access, view and pay your bills as you have been. However, remittance instructions will be changing in the near future, so please keep an eye out for additional details.

You can reach us 24/7 by calling 1-888-940-5600.

 BCM One acquired WCS in July 2021. This announcement only pertains to the sunsetting of the WCS brand name.

Please send us an email at info@bcmone.com and we will be happy to assist.

BCM One is here for you!

Visit the BCM One website