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Why WCS?

The WCS Technology Edge

WCS is a global, facilities-based carrier, operating a Sonus-powered network with POPs in Tier III data centers across multiple switching hubs, POPs, colocation and NOCs throughout North America and Asia. Our carrier-grade infrastructure brings redundancy via a multi-tiered, self-healing topology - providing maximum uptime for voice and data networks. Our owned, not resold hosted PBX/SIP trunking technology platforms deliver comprehensive next generation services. Sophisticated least cost routing ensures lower cost on circuits and voice calls.

Our extensive background in legacy TDM and next-generation IP services makes WCS a truly comprehensive “any-to-any” technology service provider. WCS services some of the largest enterprise-class brands in the United States and manages nearly 2,000,000 toll-free numbers for its call center and ASP clients. We can help you build solutions: PROVEN.

→ 300+ carriers, 400,000+ buildings, 500 Cities around the world ON-NET.


WCS Simplifies the Management of Your Telecom Solutions

Eliminate billing issues. Manage client needs via a portal, not email. WCS clients save an average of 30% or more on total cost of ownership of their telecom supply chain. 97% of care and billing issues are closed within 48 hours.

→ One real-time portal for service and repair tickets including lifecycle milestones
→ No Technology Obsolescence – move to new technology within the same master agreement
→ One place to call, one platform to address all your telecom needs with redundancy
→ Patented, award-winning telecom lifecycle software to manage all your telecom supply

 

Exceptional Customer Service

WCS’s seasoned Team Members are experts within their specific fields and are measured and benefit from their specific customers’ satisfaction. Experienced and caring employees, combined with WCS’s custom designed customer processes and the depth of network services WCS offers, allows WCS to provide customers with a unique service experience most other competitive carriers cannot achieve.

Click here to learn more about our dedicated customer services. 

 

WCS Core Service Families

• networkWCS - Colocation/SIP Trunking/Hosted PBX
• TDM & IP Voice - 1+ Outbound, Toll-Free, Audio/Web/Video Conferencing
• Local – Analog POTS and Digital PRI (50-States, Puerto Rico and Canada)
• Connectivity Services (DSL/CableCo – DIA/MPLS/VPLS 1.5 Mbps – 100 Gbps)

 

Watch the video below to learn more about WCS: