WCS provides our partners with a customer experience that is above and beyond. Our voice, data, wireless and connectivity services, backed by 300 carrier backbones around the world give our partners a vast portfolio when providing solutions for their customers’ business. We make working with us simple by assisting our partners with the setup process, and by having an in-house team of knowledgeable, responsive experts available around-the-clock to resolve requests as they arise. Together with our partners, we deliver a range of individualized, ongoing support, from quotes and pricing to sales expertise to pre-configurations to monthly contracts and much more. For over 20 years, WCS has been an award winning Channel Partner-driven organization paying some of the highest residuals int he industry.
Recurring commissions using our unique "buy/sell" plan are paid to you for as long as your customer is a contracted WCS Customer,
Superior Customer Service
Our in-house team of knowledgeable, responsive experts are available around-the-clock to respond quickly and provide the fastest resolution possible.
Reduced Customer Service Time
With three global NOC's , we troubleshoot outages, installation issues, contact multiple providers for multiple locations, keep track of circuit ID’s and billing telephone numbers. This saves your company time and money. If your customer has a maintenance contract with you, this reduces the time you spend working on things you don’t get paid for.
25 Year AT&T Heralded Partner
WCS is a founding member of the AT&T Partner Exchange (APEX) Program giving us, and our customers, access to the most reliable network and widest variety of solutions to meet every possible business need. There’s also access to AT&T provided and dedicated teams for sales, troubleshooting and engineering support. WCS is also a CLEC Wholesale partner of AT&T.
One Call, One Invoice. Full Responsibility
Single point of contact for each element of our 37 products and service s communication solution. We take responsibility end-to-end, eliminating the hassle of multiple calls for support, long hold times and finger pointing between providers.
We have received numerous awards from Channel Partner organizations and carriers alike, given only to the most trusted and productive partner organizations which ensure our suppliers recognize WCS' value to their organizations.
Your channel manager will visit you and your staff on a monthly basis to discuss new product and trends as they relate to emerging technologies in the wired, wireless and UCaaS industries.
Complimentary Masterstream Licensing
Our partners receive access to the Masterstream platform to gain access to WCS Marketplace for automated quoting and proposal generation.